SHIPPING + RETURNS

UK STANDARD DELIVERY

FREE

Your order will be processed, shipped and delivered within two to five working days.


UK NEXT DAY DELIVERY

£4.99

Fast track. Order before 1pm to receive the following day. We use a courier and your items are insured.


WORLD-WIDE

DELIVERY

We can ship internationally, please complete checkout as normal.

PLEASE ENQUIRE IF YOU REQUIRE EXPEDITED INTL SHIPPING - EMAIL for a shipping quote.

International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from Anastasiabeverlyhills.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. OYL’E LONDON do not collect duties and taxes and nor can we predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office, before placing an order, for more information.


ON DELIVERY

A signature is required on all deliveries.

Due to the nature of the items, we are unable to leave your parcel in any unsecured locations.

During busy holiday times, please allow an additional working day for delivery.

Please take into account bank holidays and weekends when considering your estimated shipping time.


RETURNs

You have up to fourteen days to return your items. We cannot accept any returns on items that have been opened or used. This does not affect your statutory rights.

To begin a returns process, please email contact@oylelondon.co.uk with your order details and reason for return. Once processed, we will send you a label to free post the item(s) back to us. Once received, your refund will be processed within five working days.